The follow up to: http://thread-walker.livejournal.com/138870.html
The owner called me back. ( the nitty gritty )So there it is. Nothing will really change at that gas station. But by sharing my tale perhaps I've emboldened my friends and family to stick up for themselves and by my example shown you that no matter how impossible a situation is, if you keep on pushing back a solution can be achieved and you don't need to be a victim.
I also have the satisfaction of having my voice heard and the knowledge that I followed due process, which is the most that a reasonable person can do. I can still write a letter to the local paper about how a visitor from the East Bay was treated and I may do that next week when work eases off.
And of course the staff in the trailer I work have been listening to my various phone calls and finally had the guts to say "hey, what up? most entertaining, but we'd like the whole story." So I had an impromptu jam session about crappy customer service in my office today, which was very VERY cathartic.
The owner called me back. ( the nitty gritty )So there it is. Nothing will really change at that gas station. But by sharing my tale perhaps I've emboldened my friends and family to stick up for themselves and by my example shown you that no matter how impossible a situation is, if you keep on pushing back a solution can be achieved and you don't need to be a victim.
I also have the satisfaction of having my voice heard and the knowledge that I followed due process, which is the most that a reasonable person can do. I can still write a letter to the local paper about how a visitor from the East Bay was treated and I may do that next week when work eases off.
And of course the staff in the trailer I work have been listening to my various phone calls and finally had the guts to say "hey, what up? most entertaining, but we'd like the whole story." So I had an impromptu jam session about crappy customer service in my office today, which was very VERY cathartic.